Etiquette

Ever experience terrible service from a grumpy person serving you? It sucks, right? And it’s contagious, dragging us down with them. It happens a lot and let’s face it, some testy moments between the customer and shop attendant are inevitable during the Christmas chaos! But is it really the entire fault of the person serving […]

Ever experience the embarrassment of forgetting someone’s name? They’re chatting to you and while you remember their face, you struggle to recall where and when you met them. All the while, you’re not properly listening to what they’re saying…… For the handy tips, read my article in the Huff Post. http://www.huffingtonpost.com.au/nicky-mcmillan/how-to-remember-names-and-avoid-awkward-encounters_a_23059113/

Ever experience the embarrassment of forgetting someone’s name? They’re chatting to you and while you remember their face, you struggle to recall where and when you met them. All the while, you’re not properly listening to what they’re saying. Then someone else joins the conversation. They look at you, waiting for an introduction. After an […]